Home Appliance Support UK
HOME APPLIANCE REPAIR EXPERTS
As a company, we’re committed to going the extra mile for our customers. To that end, we offer repairs on a wide range of kitchen appliance makes and models. Our services include same-day visits as well as weekend call-outs to accommodate your schedule.
Moreover, our transparent network of repair services allows customers to closely track the progress of their appliance repairs. To further enhance the customer experience, our engineers proactively call 30 minutes before arriving at your home, ensuring you don’t have to wait.
Repair Simply
We understand how essential your kitchen appliances are to your daily life, which is why we offer trusted engineers and same-day repairs to keep things running smoothly and hassle-free. With a network of 3,000 skilled engineers across the UK, we ensure that only genuine parts from official manufacturers are used in every repair. This commitment helps you avoid the inconvenience of recurring issues and ensures your appliances work reliably when you need them most.
DOMESTIC APPLIANCE REPAIRS
Repair Simply Guarantee
We have fully trained engineers that provide quick and efficient call out services
We provide genuine parts replacement from official manufacturers
Quick and Helpful Customer Service
12 month guarantee on replacement parts
What WE Do
Services
01.
Who Are We?
Repair Simply is a UK-based company specializing in multi-appliance repair services available throughout the UK, including the Isle of Man, the Channel Islands, and Northern Ireland. We are committed to providing reliable and efficient repair solutions to meet the diverse needs of our customers across these regions.
02.
Where Are We Based?
Our head office is located in London, and we collaborate with a network of over 3,000 highly skilled engineers across the UK. Together, we are dedicated to ensuring that your home appliances are protected and maintained to the highest standards. Our friendly and knowledgeable customer support team is always ready to assist you, providing prompt and reliable service to give you complete peace of mind. At every step, we strive to deliver quality, convenience, and exceptional care for all your appliance needs
03.
What Do We Provide?
We believe we have developed a fair and comprehensive repair service that meets the needs of homeowners with a variety of appliances. Our service is designed to provide reliable support and transparent solutions for different types of home appliances, ensuring our customers receive high-quality repairs and peace of mind.
All Make Model In Past 10 Years
Every appliance has a lifecycle. We believe that most appliances up to 10 years old can be effectively repaired and restored to optimal functioning. That’s why our repair services focus on appliances purchased within the past 10 years, ensuring quality maintenance for products still within a viable serviceable period.
Quick Repair Services. 87% FTR
We achieve an 87% first-time resolution rate for appliance repairs, ensuring quick and effective fixes. Our comprehensive repair review and complaints procedure allows us to address any issues promptly, with resolutions provided within 3 days.
UK Based Friendly Customer Support.
Our Customer Care team is based in the UK, ensuring that whenever you call, a dedicated UK support team is here to assist you. We’re committed to providing local, reliable, and friendly service every time.
Frequently Asked Questions
Repair Simply takes each and every complaint very gravely. Each complaint is thoroughly investigated by our Customer Relationships Manager, and if still unresolved then by our senior management team. Contact us on 0800 920 2033 or email at support@repairsimply.co.uk if you have a complaint.
Our fixed price appliance repair fee is an assemblage arrangement which covers the call out cost, assessment, labour charges & parts (if required), complete examination, a professional security check. With us there are no hidden costs, you pay the price we quote.
We have been working with an extensive network of engineers for the past 15 years, which has provided us with a mass of collected data from appliance repairs. We work out an average cost required to repair an appliance based on the appliance type and its manufacturer and this permits us to come up with a fixed price for our Customers.
If in case the appliance in question is judged to be beyond economical repair then, we will refund the fixed price fee that was paid originally.
No. Our services doesn’t come under FCA’s remit. We are not constrained to follow the FCA regulations or take FCA exams as, it is a Repair service and maintenance only.
We have a network of very highly skilled engineers that specialize in appliance repairs and are highly qualified to repair your home and kitchen appliances that include oven, washing machine, cookers, dishwasher and fridge freezer to name a few.
The answer to this question depends on the amount of information provided to us while booking the repair. If the details provided regarding the appliance and the fault is enough to determine the course, we will try and pre-order spares.However,if the information is insufficient during the booking process or further parts are required, engineers will order the parts and reschedule the future appointments.
We have a very high FTR ratio, if the details provided at the time of booking the repair are enough, the engineers will try to pre-order spares, which in turn can result in the appliance being repaired on the very first visit. However, if the situation entails that further parts are required then the engineer will order the parts and rebook the consultation.
As a company, we’re committed to going the extra mile for our customers. To that end, we offer repairs on a wide range of kitchen appliance makes and models. Our services include same-day visits as well as weekend call-outs to accommodate your schedule.
Moreover, our transparent network of repair services allows customers to closely track the progress of their appliance repairs. As a standard feature, our repairs come with a comprehensive level of protection, allowing you to rest assured that your appliance is properly repaired. We provide nationwide repair coverage to give you that added peace of mind.
You can simply select a repair option and an excess level that suits your specific preferences, knowing that each of our repair services provides comprehensive protection by default.
Looking For Repair? Book Repair Services Now!
Our customers can always rely on prompt emergency assistance, providing peace of mind around the clock. With our extensive repair services and fixed-price, one-time repair options, individuals across the UK can access top-tier support whenever they need it.”
BRANDS WE REPAIR
